Trike Bike Warranty Statement

Trike Bike products carry a full 12 month warranty against manufacturing defects and faults for residential use and a 3 month warranty for commercial use.
Warranty is limited to the original owner only and covers the original component parts of each new Trike Bike for defects in material and workmanship only.
The warranty does not cover incorrect assembly or damages cause by misuse.
This warranty applies only to Trikes purchased new from an authorised Trike Bike dealer and where the assembly has been completed in compliance with our supplied instructions.
Unless otherwise provided, the sole remedy for a Trike Bike warranty claim is limited to the replacement of the defective parts with those of equal or greater value at the sole discretion of Trike Bike.
In no event shall Trike Bike be responsible for any direct, incidental or consequential damages, including, without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, product liability, or any other theory whatsoever.

The above warranty, or any implied warranty, does not cover:
• Normal wear and tear on parts such as tires, tubes, chains, brakes, cables and gears in situations where there are no assembly or material defects.
• Bicycles assembled or serviced by other than an Authorised Trike Bike dealer.
• Incorrect assembly
• Modifications to the original design.
• Use of the Trike Bike for abnormal, competition and/or unapproved commercial activities, or for purposes other than those for which the Trike Bike was designed.
• Damage caused by failing to follow the assembly or owners manual.
• Paint finish and decal damage resulting from taking part in competitions, jumping, downhill and/or training for such activities or events or as a result of exposing the Trike to, or riding the Trike in, severe conditions or climates.
• Rust as a result of exposing the Trike to, or riding the Trike in, severe conditions or climates, including leaving the Trike Bike outside in the rain.
• Labor charges for parts replacement or changeover.
• Shipping costs to and from an Authorised Trike Bike dealer.
• Except as is provided by this warranty and subject to all additional warranties Trike Bike and its employees and appointed agents shall not be liable for any loss or damage whatsoever (including incidental and consequential loss or damage caused by negligence or default) arising from or concerning any Trike Bike.
• Trike Bike makes no other warranties, express or implied. All implied warranties, including the warranties of merchantability and fitness for a particular purpose are limited in duration to that of the express warranties stated above.
• Any claim against this warranty must be made through an authorised Trike Bike dealer or distributor. The purchase receipt or other proof of the date of purchase is required before a warranty claim may be processed.
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. This warranty statement does not affect your statutory rights.

We understand that warranty issues may sometimes arise, especially given the high volume of tricycles we sell. If you encounter an issue covered by warranty, please fill out the form below with the required details and include close-up photos detailing the problem you're experiencing. Our experienced workshop team will promptly address your concerns and get back to you as soon as possible.