Every Trike Bike Tricycle is meticulously wrapped in bubble wrap, providing secure individual packaging to minimise the risk of shipping damage.
While the likelihood is low, there may be instances of slight damage or scratches to parts upon arrival, particularly when shipping to remote locations in outback areas with rough roads and frequent handling of packages.
Despite the use of robust 7 or 10 layer cardboard boxes and thorough bubble wrap protection, occasional damage or scratches may still occur. To mitigate potential issues, insurance is available during the checkout process. Insurance is especially recommended for orders to remote areas.
When placing an order for your Trike Bike, please bear in mind the possibility of shipping-related challenges. While we make every effort to assist in case of damage, it’s important to note that we are not liable for shipping-related damages.
If you do not agree with this shipping statement and you opt for delivery without insurance, then we kindly request that you refrain from placing an order if a small scratch is upsetting.
To be absolutely clear, if you decide not to opt for insurance coverage, we will not be held responsible for any damage or even complete loss in the event of any mishap. Once a package leaves our business we have no control over its handling or delivery and therefore no responsibility for damage or loss. We strongly recommend that each delivery carries shipping insurance as required.
However, if you have chosen insurance coverage, we will extend our assistance to meet the full coverage requirements.
Additionally, please note that Electric Trike Bike products are classified as dangerous goods, which can occasionally lead to short shipping delays due to special handling.